Is the blue light the effective wavelength?Answer:
The blue LED light is used as a UVC indicator light utilized to show the illumination area of the GoWand(tm). The UVC LED's surrounding the blue LED indicator light to utilize an invisible 270nm wavelength of light that cannot be seen and is effective at eliminating pathogens.
Will the light damage or hurt skin?Answer:
Yes, UVC light exposure for extended periods may be damaging to your skin. VitaLight(tm) UVC products are intended to sanitize surfaces. Please do not use VitaLight UVC products as a substitute for wipes and/or hand sanitizer for cleaning your hands and skin.
How can I be sure the pathogens are being eliminated?Answer:
VitaLight relies on 3rd party testing from accredited global laboratories who have tested and verified our products to be effective against eliminating pathogens. For best results, please follow the instructions in the included manual.
Can UVC kill COVID-19?Answer:
Vitalight is proven to inactivate >99% of SARS-CoV-2, the virus that causes the COVID-19 disease. Therefore, it may be concluded that VitaLight(tm) UVC products help kill the spread of COVID-19.
Is it safe to be near the light when it is on?Answer:
Yes, it is safe to be near the light. However, please avoid direct exposure and keep the light at least 3 inches away from your eyes or skin.
Does UVC light go through regular glass?Answer:
The strength of UVC light may be reduced and/or blocked by standard glass materials. VitaLight(tm) uses a proprietary high purity transparent quartz glass to optimize the strength of the UVC light while protecting its electronic components from dust and moisture.
How many cycles will the VitaLight last for?Answer:
Based on a projected lifetime of >5,000 hours; the UVC GoWand is expected to last approximately 1,200,000 cycles and the RapidClean UVC Box is expected to last approximately 300,000 cycles. Both products are backed by VitaLight's industry-leading Lifetime Limited Warranty.
How do I know it worked?Answer:
All of our products have a blue LED indicator light. You will know if the product is working when the blue LED indicator is on. When the cycle is finished, the blue LED indicator light will automatically turn off. If the blue LED indicator is not working, please contact VitaLight customer support or e-mail us at firstname.lastname@example.org.
How does UVC compare to other disinfection methods?Answer:
UVC is a proven, convenient, and effective way to disinfect all the surfaces in your life without the use of harsh chemicals. However, it is not to be used on skin, teeth, or eyes and is not a substitute for washing or sanitizing hands. VitaLight(tm) products are also not intended to disinfect medical devices. Please consult your physician for personalized medical advice.
Is there a difference between LED UVC and Fluorescent UVC technologies?Answer:
Yes, VitaLight(tm) UVC LEDs are more energy-efficient, human-safe, and eco-friendly than other UV technologies. It also does not use toxic liquid mercury or contain harmful ozone emissions, unlike fluorescent products. VitaLight believes that the quality of our product and the safety of our customers is most important.